NYC Arts: The Complete Guide to Art and Culture

Eleven Tears is a graceful and elegant tribute to the 11 American Express employees who died on September 11, 2001. The foundation of the memorial, designed by artist Ken Smith, is an 11-sided black granite reflecting pool. Each employee’s name is etched into the granite, along with five words or phrases that describe the person. Drops of water gently fall like tears over those inscriptions. Nearby is a panel that gives further biographical details on each person.

• Directions: Subway: E to World Trade Center. Walk west on Vesey Street. Use pedestrian overpass to cross West Street. Enter American Express Tower on West Street and Vesey Street. Memorial is on ground floor.

• ADA Compliant Restrooms: There are accessible bathrooms nearby in the public area of the World Financial Center.
• Disability Access: Fully Accessible